Citizen first: Bangalore Development Authority launches helpline, digital records, legal revamp | Bengaluru News
Bengaluru: To shake off its image of a snail-paced, inaccessible agency, Bangalore Development Authority (BDA) has rolled out a slew of sweeping, citizen-oriented reforms. Among the biggest change-drivers are a 24×7 grievance helpline, open houses for unresolved cases, a push towards full digitisation by Jan 2026, and a major legal revamp to tackle thousands of…

