Bank of Baroda customer lost Rs 38,649 in four unauthorised transactions in 2019; seven years later, the bank has been ordered to refund the money and pay Rs 15,000 compensation after failing to prove the customer was responsible for the withdrawals |
Recent Views 15 AI generated image used for representative purpose NEW DELHI: The West Delhi district consumer commission has held Bank of Baroda guilty of deficiency in service after it failed to establish a customer’s role in unauthorised transactions worth Rs 38,649 from his bank account. The commission directed the bank to refund the amount…
