AI adoption up, ROI lags in GCCs: Report | Bengaluru News
Recent Views 20 Bengaluru: A joint study by global management consultancy Zinnov and workforce analytics platform ProHance found that while 92% of global capability centres (GCCs) in India are piloting or scaling AI initiatives, more than 70% still lack structured ROI frameworks to measure their impact. As enterprises move beyond pilot projects to large-scale AI…

